Abdulaziz Al-Mulla highlights the importance of leveraging artificial intelligence in tax activities by developing a proactive tax system that enhances efficiency and supports taxpayers with ease. The Federal Tax Authority aims to drive innovation, providing new opportunities to simplify procedures and facilitate tax compliance.
Digital Transformation in Tax Operations
The Federal Tax Authority continues its journey toward delivering advanced tax services by adopting a proactive model that integrates artificial intelligence technologies into its system. This system aims to streamline processes and reduce bureaucracy, contributing to faster transaction completion and easier interactions for citizens. By employing artificial intelligence, the authority seeks to initiate improvements in tax operations and enhance operational efficiency.
Applications of Artificial Intelligence in Tax Activities
Abdulaziz Al-Mulla, Director General of the Federal Tax Authority, emphasized the necessity of utilizing artificial intelligence applications in a variety of tax activities and procedures. Among the most notable applications of artificial intelligence are data analysis and risk assessment, which improve the processing of requests and automate procedures. The authority adopts a comprehensive approach to create use cases for artificial intelligence, relying on best practices and workshops with business units to ensure maximum benefit from these technologies.
New Frontiers in Tax Refunds
One of the notable innovations launched by the authority is the VAT refund system for building new citizens’ homes, which allows citizens to proactively create refund requests through the “Maskan” app. Citizens are notified via SMS or email to complete their procedures easily, enhancing the customer experience. This system also incorporates advanced technologies to verify the accuracy of the submitted information, contributing to the acceleration of the citizen’s refund process.
Authority’s Efforts in Tax Compliance
The authority has not only developed its digital services but has also continued to support tax compliance by issuing tax clarifications, guidance manuals, and organizing events. The authority aims to expand the scope of the tax system, directing its efforts toward raising tax awareness among citizens. Considering the graduated scale model of the excise tax on sweetened beverages, it is clear how the tax system supports public health objectives and promotes healthy lifestyle awareness.
By adopting the latest artificial intelligence technologies, tax products can be easily registered, facilitating adaptation to new systems. These steps are significant in supporting public health strategies and improving the quality of products available in the market.