Etisalat UAE reaffirms its leadership in technology by announcing the launch of “OneWork,” an innovative sovereign platform for secure communication and collaboration in the United Arab Emirates. This platform aims to meet the needs of institutions in the country through a local digital infrastructure, enhancing security and reliability in institutional communications.
Features of the “OneWork” Platform
The “OneWork” platform provides a secure and reliable communication environment tailored for government entities and private companies. The platform is based on a locally hosted and fully managed infrastructure within the UAE, allowing institutions to efficiently manage communication and collaboration services. Designed to support and safeguard data, the platform enables institutions to effectively accelerate their digital transformation journey. The development of this platform entirely within the UAE reflects Etisalat UAE’s commitment to providing sovereign digital solutions that keep customer data within the country.
Commitment to Data Management and Governance
Using the “OneWork” platform grants institutions a higher level of operational control, enhancing their ability to comply with data retention and digital governance requirements. In this context, Ali Al-Ruqbani, Vice President of Service Delivery and Internal Operations at Etisalat UAE, stated, “The launch of the ‘OneWork’ platform represents an important step in providing advanced sovereign digital capabilities within the UAE.” This strategic direction reflects the company’s commitment to supporting the national digital economy through reliable services that meet the changing market demands.
Integrated User Experience
The “OneWork” platform combines a variety of communication services such as voice calls, video conferencing, and instant messaging, along with collaboration tools in a single user-friendly experience. The platform also enables a seamless transition from traditional systems to cloud communication services, with the option to transfer existing numbers within the country. This focus on ease and flexibility contributes to updating the technological infrastructures of institutions without complications.
Supporting Modern Work Models
By providing dedicated connectivity for each location, “OneWork” ensures high-quality voice services and communications at an enterprise level, supported by a secure local infrastructure. The platform also relies on Etisalat UAE’s sovereign cloud to deliver a reliable communication experience across various devices, helping to support modern work models. It is designed to meet the requirements of advanced cloud contact centers, enabling institutions to develop more efficient communication channels with their customers.
The launch of the “OneWork” platform marks a significant transformation in Etisalat UAE’s role as a trusted partner in the digital transformation journey, offering secure, scalable, and locally managed solutions to serve institutions throughout the UAE.