SALIK Empowers 1.3 Million Drivers with Digital Vehicle Insurance Services
In a significant move to enhance digital services in the UAE, SALIK, the exclusive operator of toll gates in Dubai, announced that it has enabled 1.3 million drivers to benefit from advanced digital vehicle insurance services. This initiative is part of its strategic partnership with the LIVA Group, a specialist in the insurance sector within the Gulf Cooperation Council, which began in November 2024, revolutionizing the way insurance is accessed and processed.
Improving Access to Insurance
The advanced digital infrastructure of the SALIK platform facilitates user access to insurance services by integrating LIVA solutions into a unified electronic system. This system allows users to renew their insurance in just a few simple steps online, saving both time and effort. Additionally, the service provides scheduled reminders for renewal dates, ensuring uninterrupted insurance coverage.
Impressive Results in Record Time
Data indicates that approximately 25% of platform users renewed their vehicle insurance in just 3 minutes, without any human intervention. These results reflect the growing trust in digital options and the ease of completing services through smart channels, reinforcing the idea that digital insurance has become the preferred choice for drivers.
Sector Leaders’ Perspectives
Ibrahim Sultan Al-Haddad, CEO of SALIK, commented on the success achieved, stating that “the results reflect the effectiveness of the partnership with LIVA in developing innovative solutions that enhance the customer experience.” He emphasized the company’s commitment to expanding its portfolio of digital services and supporting Dubai’s transformation into one of the smartest cities in the world.
Meanwhile, Martin Ruig, CEO of the LIVA Group, explained that “the experience of collaborating with SALIK demonstrates the power of digital platforms in shaping the future of vehicle insurance in the country.” He added that this collaboration represents the beginning of new partnerships aimed at enhancing digital transformation in the insurance sector.
A Comprehensive Future Vision
The partnership between SALIK and LIVA reflects the increasing momentum in demand for digital insurance services and their effective role in supporting the mobility ecosystem in Dubai. These steps align with SALIK’s direction towards developing innovative solutions aimed at improving the efficiency and quality of services for users on the roads. These efforts are in line with Dubai’s digital transformation visions, making this partnership a launchpad for a smarter future in vehicle insurance.