In an exciting development for public transport in Dubai, the Roads and Transport Authority (RTA) has announced the addition of four new areas to its on-demand bus service. This expansion is set to enhance the accessibility and efficiency of the public transport network, ultimately providing a more flexible commuting experience for residents and visitors alike. With the new areas included, the service will now cover a total of 17 regions across Dubai, demonstrating the RTA’s commitment to promoting sustainable mobility solutions.
On May 11, 2026, the RTA officially confirmed that the new areas added to the on-demand bus service include Al Qusais, Jumeirah Circular City, Al Warqa, and Dubai Investment Park. This strategic move reflects the RTA’s dedication to developing an integrated and smart public transportation system that supports convenient and sustainable travel. The rapid growth in the usage of this service underscores the public’s confidence in its reliability as a daily commuting option.
The recent expansion allows the on-demand bus service to now cover 17 areas in Dubai, utilizing a fleet of 49 buses. Prior to this expansion, 14 areas were already being serviced, including Al Barsha, Al Nahda, and Dubai Silicon Oasis. This growth is a clear response to Dubai’s increasing population and the rising demand for flexible transportation solutions. The impressive statistics reveal that in 2025, the service recorded a total of 984,929 passengers compared to 417,315 in 2024, marking an astonishing growth of 136%.
The on-demand bus service operates using an innovative model that enables users to book rides through the smart app, Dubai Bus on Demand. This allows for easy selection of pick-up and drop-off points, ensuring minimal wait times. The buses operate based on actual demand, without fixed routes, enhancing operational efficiency and improving the overall user experience. By adopting the latest digital solutions, the RTA continues to drive smart transformation in the transportation sector, making significant strides toward minimizing traffic congestion and reducing reliance on private vehicles.
By facilitating access to business centers and transport hubs, the on-demand bus service plays a crucial role in the first and last-mile strategy of Dubai’s public transport. The service is designed to be both affordable and flexible, with a fare of 5 dirhams per trip and 4 dirhams for each additional passenger. To further encourage use, the RTA has launched promotional offers that include limited-time free rides, aimed at inviting the public to experience the new service firsthand.
As the RTA looks toward future phases, there are plans for a thoughtful expansion into new areas, along with the continuous enhancement of both operational models and pricing structures. This strategy seeks to balance service quality with financial sustainability, solidifying the on-demand bus service as a fundamental component of Dubai’s smart transportation ecosystem.