The Dubai Ambulance Foundation is celebrating its 20th anniversary with the slogan “20 Years… Every Second is Life,” highlighting its exceptional achievements in the field of medical emergencies. Dubai Ambulance has contributed to saving lives and providing outstanding services, responding to over 359,000 emergency cases in the past year, reflecting its significant development and solidifying its position as one of the leading emergency medical systems globally.
Pioneering Activities and Innovations
In the past two years, Dubai Ambulance has recorded a remarkable improvement in emergency service response rates. It has managed to reduce the average response time to 7.02 minutes, while the rate of return of spontaneous circulation for critical cardiac cases has increased to 30.34%. This substantial improvement is a result of continuous innovations and a commitment to quality care, which has enhanced community trust in the ambulance service.
Achievements
In addition to the increase in emergency cases, Dubai Ambulance has achieved unprecedented successes in medical performance. The survival rates for critical cardiac cases have risen by over 33% in three years, helping to enhance its reputation as one of the most effective systems. The foundation responded to more than 359,000 cases in 2025, marking a 7.5% increase compared to the previous year, indicating growing confidence in its services and rapid expansion.
Investment in National Workforce
Dubai Ambulance continues to invest in the national workforce, having provided scholarships to 21 Emirati students at a cost exceeding 1.5 million dirhams. The number of graduates benefiting from its educational programs has risen to 87. This initiative reflects the foundation’s commitment to developing national leadership and preparing them for the future, in line with its vision of providing the highest level of emergency care.
A Global Model in Ambulance Services
Dubai Ambulance has successfully implemented the highest international standards by obtaining international accreditation from the Joint Commission International (JCIA). It was also the first ambulance service in the world to join the International Hospital Federation (IHF), reflecting international recognition of its services and quality. Additionally, the foundation has received prestigious awards, including the WSO Angels Diamond Award, further enhancing its global position.
Future Directions
As it enters its third decade, Dubai Ambulance adopts an ambitious new vision for 2030 aimed at expanding its services and enhancing operational efficiency. This plan includes employing more artificial intelligence technologies and data analytics to improve emergency response, reflecting the foundation’s future vision to maintain its leadership in providing ambulance services. With all these achievements, Dubai Ambulance remains committed to its core mission: saving lives.