Abu Dhabi Customs has issued a warning to its clients regarding fraudulent electronic messages and notifications impersonating the authority. These deceptive communications often utilise formal phrasing to mislead recipients into believing they are official correspondences from Abu Dhabi Customs. Among the circulated messages is one titled “Official Notice of Customs Seizure – Classification of Customs Tariff Required (Harmonised System).”
Warning Against Phishing Attempts
Abu Dhabi Customs has clarified that these messages are indeed fake and do not reflect any official communications from their office. They emphasised the necessity for caution when receiving any electronic messages that request actions or procedures related to shipments, customs transactions, or fee payments. Clients are urged to verify the source of such communications through recognised official channels before taking any action.
Identifying Fraudulent Messages
The fraudulent message contains various details that give it a false semblance of authenticity, such as reference numbers, dates, and times. It falsely claims that a shipment has been seized and requests action related to tariff classification and payment of financial fees, potentially luring recipients into sharing personal data or executing untrustworthy transactions.
Ensuring Data Security
Abu Dhabi Customs reiterated that official customs procedures and transactions are conducted through authorised digital systems and channels. They strongly advise clients not to engage with suspicious messages, avoid clicking on links or attachments included in them, and refrain from sharing any personal, business, or banking information or making payments based on requests from unverified sources. Protecting clients’ data and enhancing the security of digital transactions is a priority within their customs service framework.
Encouraging Safe Practices
Clients who receive such messages are urged not to respond or provide any information to the sender. Abu Dhabi Customs remains committed to raising awareness about safe practices in digital transactions and protecting clients from fraud and identity theft, thereby ensuring a secure and reliable customs experience.
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