In a recent inspection tour, His Excellency Lieutenant General Abdullah Khalifa Marri, Commander-in-Chief of Dubai Police, visited the General Department of Artificial Intelligence as part of his annual review of various police departments and centres. This initiative underscores Dubai Police’s commitment to monitoring operational effectiveness and ensuring the highest standards of public service delivery.
Focus on Performance Indicators and Technological Advancements
Accompanying General Marri during this comprehensive examination were Major General Dr Ahmad Zaal Bin Khraishan Al Muhairi, Deputy Commander for Financial and Administrative Affairs, Major General Dr Salah Abdullah Murad, Assistant Commander-General for Administration, and Major General Khaled Nasser Al Razouqi, Director of the General Department of Artificial Intelligence.
At the outset of the inspection, General Marri reviewed key performance statistics associated with the General Department of Artificial Intelligence, noting the remarkable achievements made in digital transformation and the development of smart systems and services.
A Commitment to Digital Transformation
Last year alone, 104 strategic and operational projects were accomplished, reflecting the ongoing dedication to harnessing cutting-edge technology and artificial intelligence across various police sectors to enhance operational efficiency. General Marri was particularly keen to learn about the suite of robots currently deployed within Dubai Police, numbering 36, which perform an array of administrative tasks.
Impressive Continuity Metrics in Service Delivery
During the inspection, the department showcased the sustainability indicators for its services and systems throughout the current year, achieving an impressive 99.97% service continuity rate for public services and a 99.92% operational continuity rate for systems. These figures clearly demonstrate the robust technical readiness and efficiency of the digital infrastructure in place.
Vision for Artificial Intelligence Integration
General Marri further explored the strategic roadmap for AI integration, which highlights a series of initiatives designed to broaden the use of artificial intelligence in various administrative and policing operations. This vision focuses on transforming data into actionable insights for decision-making and developing proactive solutions that enhance response times, operational efficiency, and service quality.
Recognition and Innovation in Intellectual Property
The General Department of Artificial Intelligence also presented its notable accomplishments in innovation and intellectual property, having secured seven awards and certificates of appreciation for its quality projects and initiatives. Furthermore, the department has registered 29 intellectual property classifications, reflecting Dubai Police’s commitment to protecting innovative outputs and encouraging talents to develop sustainable, applicable technological solutions.
Looking Ahead: The Future of Police Technology
In conclusion, General Marri emphasised the importance of ongoing development within the realm of artificial intelligence, advocating for the continuous integration of modern technologies into all policing and administrative operations. He stressed the need for persistent investment in innovation and specialised human capital, fostering a flexible operational framework that capitalises on the latest digital solutions.
He highlighted the significance of synergy between advanced technologies and human expertise, advocating for teamwork to achieve the strategic objectives of Dubai Police. Furthermore, General Marri addressed the need to enhance readiness, ensure business continuity, and continuously improve systems and services, all aimed at delivering high-quality, seamless, and secure services to the community.