“Etihad Rail” has established a set of rules and guidelines that travelers must adhere to in order to ensure the safety and comfort of everyone during their journey. These rules include respectful details about permitted items and those to avoid, as well as specific instructions for traveling with children, infants, and pets. With the launch of the first operational journeys between Fujairah and Abu Dhabi, the importance of these guidelines is highlighted to ensure a safe and comfortable travel experience for all passengers.
Guidelines for Traveling with Infants and Children
As part of its directives, “Etihad Rail” confirmed that infants are allowed to travel for free, provided they sit on the lap of an accompanying adult, with one complimentary breastfeeding per adult. If more than one infant is traveling, tickets must be purchased for the additional children. For children traveling alone, the minimum age is set at 14 years, and they must be accompanied by an adult if they are younger than this age. Families are also permitted to bring strollers, provided they are folded and stored securely before boarding.
Pet Guidelines
“Etihad Rail” allows pets to be brought on board, provided they are in an approved transport bag that meets the size requirements. Travelers must maintain control of their animal throughout the journey, with one bag permitted per traveler as an alternative to the specified hand luggage.
Prohibited Items and Behavioral Rules
The company has implemented a strict set of restrictions on the types of items prohibited on the train, such as weapons, explosives, and flammable materials. Additionally, the bringing of alcoholic beverages and any type of smoking devices is prohibited. To ensure safe movement within the train, large items that obstruct the aisles or storage areas, including bicycles and scooters, are not allowed. Passengers are encouraged to review the list of prohibited items before traveling.
Ticket Booking Facilities and Gate Closing Times
“Etihad Rail” emphasizes the necessity of booking tickets in advance, especially during busy travel times. Travelers can purchase tickets up to five minutes before the scheduled departure. Passengers are also reminded that some ticket categories may not be available through vending machines. Regarding ticket gate closures, the system closes two minutes before the scheduled time, so early arrival is essential to pass through the gates smoothly.
By adhering to these regulations, “Etihad Rail” ensures a distinguished and safe travel experience for all passengers, enhancing a convenient and advanced lifestyle in the UAE.