On May 18, 2026, Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, announced the launch of the first package of government services enhanced by artificial intelligence. This initiative seeks to revolutionize the way citizens, residents, and businesses interact with government services. Underlining the significance of this transformation, Sheikh Mohammed emphasized the goal of making the UAE government a leader in adopting advanced AI technologies across multiple sectors.
Strategic Meeting Highlights
During a meeting held at the Qasr Al Watan in Abu Dhabi, Sheikh Mohammed outlined the UAE’s national transformation strategy. “I chaired a Cabinet meeting today where we discussed the national transformation strategy directed by my brother, the President of the UAE, to make the Emirati government the first to adopt Agentic AI in 50% of its services and operations,” he stated. This ambitious goal aims to position the UAE as a benchmark for innovation and efficiency in the public sector.
Broader Implications for Government Services
As part of the initiative, the Sheikh approved comprehensive service packages designed for citizens, residents, businesses, and investors, all underpinned by the principles of artificial intelligence. This approach marks a significant shift in how services are delivered, ensuring they are not only more efficient but also more user-friendly. The new service offerings are designed to cater to the evolving needs of society and the economy.
Training and Capacity Building
In a groundbreaking move, Sheikh Mohammed introduced the largest training program in the UAE government’s history. The goal is to equip 80,000 employees with essential tools and skills in artificial intelligence, ranging from ministers and executives to new recruits across various government bodies. “We launched today the largest training program of its type at a national level, aiming to prepare our workforce for the demands of modern governance,” he remarked.
Advancing Healthcare through AI
Additionally, Sheikh Mohammed announced a national policy aimed at enhancing the role of AI in the healthcare sector. This includes establishing a national medical system supported by artificial intelligence, advancing digital health infrastructure, and training healthcare professionals in new AI competencies. “Our journey towards a 4.0 government has begun, with a national retreat scheduled to discuss the transformation strategy,” he added, signaling a commitment to continuous improvement and excellence.
The aspirations set forth by Sheikh Mohammed bin Rashid Al Maktoum highlight the transformative impact that artificial intelligence can have on government services and the broader economy. By implementing these initiatives, the UAE aims to become a global leader in the integration of AI within public service, ultimately benefiting everyone in society.