Under the leadership of Mohammed bin Zayed, the UAE aims to establish a pioneering global system for government operations, focusing on improving citizens’ lives by providing more efficient and effective services. This goal is reflected in a series of initiatives aimed at simplifying procedures and offering integrated services that contribute to achieving an exceptional government experience that meets citizens’ needs in the shortest time and with the least effort.
Leadership Directions Towards a Simplified Government
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, affirmed that the UAE, under the leadership of His Highness Sheikh Mohammed bin Zayed Al Nahyan, President of the UAE, is tirelessly striving to adopt a global model that establishes the foundations of outstanding government work. In this context, the second phase of the Bureaucracy Zero program was launched, which aims to create simpler and faster government services that focus on making people’s lives easier and more efficient.
His Highness stated: “Today, we launched the second phase of the Bureaucracy Zero program in the UAE government, a national project to create government services that are simpler, faster, and more impactful.” He also highlighted the significant importance of reducing government procedures, noting that over 4,000 unnecessary procedures have already been eliminated, saving more than 12 million work hours annually.
A New Model for Government Management
In the context of ongoing efforts, His Excellency Mohammed bin Abdullah Al Gergawi, Minister of Cabinet Affairs, clarified that the first phase of the Bureaucracy Zero program achieved remarkable results, reflected in the reduction of unnecessary procedures and increased efficiency of government services. During his speech, he mentioned: “The important aspect is the savings in time for the public and clients, which has reached over 12 million work hours annually.”
Al Gergawi also emphasized the continuous focus on improving digital systems and enhancing integration among government entities, which contributes to improving the client experience and enhances the efficiency of government work.
Achievements and Initiatives of the Ministry of Justice
As part of the events, His Excellency Abdullah bin Sultan bin Awad Al Nuaimi, Minister of Justice, reviewed the ministry’s achievements within the Bureaucracy Zero program, where it has made significant progress in its initiatives aimed at facilitating legal procedures. The ministry received first place in the award for Best Team in the UAE Government in the field of Bureaucracy Zero, reflecting its commitment to realizing the vision of the UAE leadership.
Outlines for the Second Phase of the Program
In preparation for the second phase of the program, Engineer Mohammed bin Taliah, Head of Government Services, confirmed that the plans aim to eliminate all forms of digital bureaucracy and update all government systems. The program will continue to focus on abolishing unnecessary procedures and work on enhancing government integration and adopting best practices in the business sector.
In conclusion, the UAE government announces a new vision for the business environment, aimed at attracting talent and enhancing citizens’ experiences in dealing with government services. These efforts embody the vision of the UAE, led by Mohammed bin Zayed, in providing a pioneering global model in government work.